Frequently Asked Questions

FAQs

Are you accepting new patients?

Yes, we’re always accepting new patients. Just give us a call and we’ll get you scheduled with the doctor of your choice.

Do you bill insurance?

No. We don’t bill insurance and we are not in-network with any company. We give all our patients a Superbill which has the ICD-10 codes on it that insurance companies need. After you pay us, you submit the bill to your insurance company for reimbursement. The percentage they give to you will depend on your plan, so it’s a good idea to check with them before scheduling an appointment, especially as there may be additional forms to fill out on their end.

Do you offer IV therapy?

Not yet, though with the popularity of these treatments, we will be offering that in the near future.

Do you offer constitutional hydrotherapy?

Yes, we offer constitutional hydrotherapy treatments using a sine wave machine. We also give all patients instructions on how to do a modified hydrotherapy treatment at home.

Should I stop taking prescribed medication prior to my first visit with the doctor?

No. Continue taking your medication as directed. You and your naturopath will make a plan together.

Will I have to change my diet?

Probably. Part of the foundation of vitalist naturopathic medicine is the function of the digestive system. Almost all patients who come to see our doctors with health concerns have some digestive disturbance even if the symptoms seem unrelated. So, the first step in healing is to address diet and eliminate foods that aren’t digested properly. 

Do the doctors have different specialties?

They’re both traditional vitalist naturopaths, so they approach healing with the same philosophy and therapeutic order. Dr. Jared Zeff specializes in treating chronic illness, and is also a licensed acupuncturist. Dr. Rebecca Zeff categorizes herself as a family practice traditional vitalist naturopath, and is especially passionate about women's health, and the role of optimal nutrition in pregnancy and early childhood development.

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How much do you charge?

Click here to see our rates: